About Us

 

History of Kimball’s:

Since 1933, Kimball’s Jewelers has been Knoxville’s premier jeweler, but our heritage goes back even further. It began in the 1870s with our parent company, Hope Brothers Jewelers. In 1933, the business re-opened as Kimball’s Jewelers in downtown Knoxville on Gay Street.

It was at our Gay Street location in downtown that we developed our reputation for exceptional quality and customer service. In 2004, we relocated from downtown Knoxville to our current location at 6464 Kingston Pike on Knoxville’s iconic “Bearden Hill.”

Kimball’s welcomes everyone like family. We strive to develop genuine relationships with our customers and truly care about their needs—from selecting that first piece of jewelry, to creating the perfect engagement ring, to maintaining family heirlooms.

We feel honored and blessed to have served the Knoxville community longer than any other jewelry store in the area. Thank you for your continued patronage.

Guarantee:

For over 81 years, Kimball’s Jewelers has represented ethics and value you can trust. As a charter member of The American Gem Society and long time advocate of the Gemological Institute of America, Kimball’s represents quality brands and provides honest service to all customers. We operate by the fair and ethical practices set up by the AGS, which means you can expect accuracy and honesty with every sale. Kimball’s has been a part of the Kimberley Process since its creation, helping to ensure our customers receive genuine, conflict-free diamonds.

As a locally owned business, service and satisfaction is and always has been our number one priority. Many people say it, but we live it. We provide value-added services to make sure you walk away with the best experience possible:

  • One-year unconditional warranty against manufacturer defect.
  • Complimentary insurance appraisal with digital images, for every item purchased.
  • 30-day return/exchange on any unaltered item.

Staff:

Jim Overbey

Jim Overbey

For more than 40 years, Jim Overbey has helped East Tennesseans find the perfect jewelry at Kimball’s Jewelers. Jim graduated from Hampden-Sydney College (the last college founded in the colonies before the Revolutionary War) in 1955. He then served in military intelligence in Germany until 1957, and returned to school, earning his MBA from the Darden School of Business at the University of Virginia in 1959. From then until 1972, he was a district manager for Exxon before joining Kimball’s Jewelers.

Jim is a Registered Jeweler and a Certified Gemologist in the American Gem Society. He is passionate about community activities, and has been involved with a spectrum of projects, including the 1982 World’s Fair, the Rotary Club of Knoxville, the Downtown Organization and Webb School.

Danny Overbey

Danny Overbey

Danny is a second-generation jeweler and business partners with his wife, Kim, and his father, Jim.  He has 30 years of business experience inside and outside the jewelry industry, 19 of those with Kimball’s Jewelers.

Danny is responsible for the store’s financial management, vendor relations, operations, purchasing, client sales and services, and property management. “I feel blessed to serve the Knoxville community and additional clients across the country on behalf of Kimball’s,” he says.

Kim Overbey

Kim Overbey

Kim, a partner in Kimball’s ownership, joined the company in 1999, as it was transitioning from its downtown location, established in 1933, to its new West Knoxville store.  Kim helped oversee the critical elements of the move, including the design and build out of the new Kimball’s store.

As President, Kim’s responsibilities have included brand acquisition, establishing customer service standards, purchasing, human resources, and vendor relations.  In addition, she had the lead role in growing the value of the Kimball’s brand to where it is today.  Kim is involved in other family interests, but is always available to Kimball’s customers and the Knoxville community. 

Julie Wilkerson

Julie Wilkerson

Julie has been in the jewelry industry for 20 years.  She started working in retail at the age of 18, and has developed a vast knowledge of diamonds through her training with the American Gem Society and the Gemological Institute of America.  Julie travels multiple times each year on buying trips, selecting the latest in jewelry fashions for Kimball’s customers.

Christy Johnson

Christy Johnson

Christy has been in the jewelry business since 1994 after earning her accounting degree from Knoxville Business College.  Her area of expertise at Kimball's Jewelers is Inventory Control. She handles receiving and labeling of new products, provides customer service support to sales staff, prepares critical inventory reports to outside vendors, places orders, and aids in shipping to Kimball’s customers throughout the U.S. She also takes on the responsibility of pearl stringing.

Jill Reid

Jill Reid

Jill began working in the jewelry and gemstone industry in 2000, and has vast experience in management, inventory control, quality control, buying, and selling.  She has completed the Graduate Gemologist program through the Gemological Institute of America, and has also become an Accredited Jewelry Professional and a Pearls Graduate through GIA.  She is currently enrolled in courses with the American Gem Society to become recognized within this organization as well.

Chris Unger

Chris Unger

Chris has been a jeweler for 28 years, specializing in custom jeweler for the last 15.  His work is stunning.  In 1999, his creations were awarded Best In Show nationally at the American Gem Trade Association Spectrum Awards.  In 2002, he took second place nationally.  Chris works closely with customers to design and produce pieces that are personal statements of style.  

Romina Baker

Romina Baker

Romina Baker bridges the gap between traditional jewelry making techniques and cutting-edge technology.  A summa cum laude graduate of East Tennessee State University with a degree in jewelry and metalsmithing, Romina has been in the industry since 1998.  She is trained in the classic ways of making jewelry, but also embraces CAD design, which she believes gives rise to more imaginative ideas and better problem solving.  

Her prize-winning work has been exhibited in galleries ranging from Asheville, NC to New York City.  And she loves what she does:  “To hand a piece to a customer and then share in the joy and happiness they experience is such justification to purpose. What a blessing—that I was chosen to to assist in such a moment.”

Rafael Greaux

Rafael Greaux

A native of St. Thomas, Rafael has 35 years of experience in the jewelry industry His love for artistry and design began at an early age while working for Little Switzerland in the Virgin Islands. He has achieved several certifications in precious metals, diamonds, colored gemstones and Swiss watches. His belief is that jewelry is an emotional expression of one's self or the person they are presenting to and should be a representation of how you feel.  Rafael takes great pride and pleasure in helping bring his client's visions to life.

Lucinda Unger

Lucinda Unger

Lucinda has been in the jewelry industry for three decades, with experience in management, buying events, and sales.  A graduate of The University of Maryland, she has a variety of certifications and was named 2011 Champion of the Year by Hearts On Fire Diamonds.

Lauren Rhodes

Lauren Rhodes

Lauren is a Knoxville native who graduated from Maryville College in 2011 with a degree in Business and Organization Management.  She started working at Kimball’s Jewelers part time during the holidays, fell in love with the business, and has continued her career with us.  Highly trained in timepieces and precious gems, Lauren keeps up to date with the latest jewelry fashion trends and provides a fresh perspective on our offerings.

Susie Norris

Susie Norris

Susie has worked in New York and Atlanta and has 15 years of advertising, marketing, and branding experience for clients including Johnson and Johnson, Scripps Networks, the Opryland Hotel, and TJ Maxx/Marshalls.  A Knoxville native, she is a past President of the American Advertising Federation—Knoxville, and one of the youngest people ever to be elected to the AAF-Knoxville Advertising Hall of Fame.  She donates her time to a number of community non-profits, including the Scarecrow Foundation and Childhelp.  She has a degree in Journalism and Advertising from the University of Memphis and a Graphic Design degree from the Portfolio Center in Atlanta.

 

Testimonials

Thank you Kimball’s for helping my husband pick out the most perfect eternity band for our 15th wedding Anniversary! I love it!! It is beautiful!!
Amy Goins Murphy,